BioTRUST
BioTRUST Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BioTRUST has 3.7 star rating based on 59 customer reviews. Consumers are mostly neutral.
64% of users would likely recommend BioTRUST to a friend or colleague.
- Rating Distribution
Pros: Great products, Highly nutritious, Best supplemdnts.
Cons: Unexpected charges, 33 percent off lol, Bad computer program.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
BioTRUST has 3.7 star rating based on 59 customer reviews. Consumers are mostly neutral.
64% of users would likely recommend BioTRUST to a friend or colleague.
- Rating Distribution
Pros: Great products, Highly nutritious, Best supplemdnts.
Cons: Unexpected charges, 33 percent off lol, Bad computer program.Recent recommendations regarding this business are as follows: "0", "It is impossible to get through to customer service by phone", "good", "Use x instead", "The name of the product is misleading".
Most users ask BioTRUST for the delivery of goods as a solution to their issues.
Review authors value the most Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top BioTRUST Reviews
"Meant to give good review"
called regarding package i received and the representative was receptive and helpful and i thought i gave the highest review so im not sure why this says...
"Let me talk to BioTrust, LLS"
Make it possible to speak to someone . I received a small package from BioTrust that I did not order. Please do not send me anything else and do not charge me...
Paramount, California
Refund
Yes a product I didn't get ,I got able to cancel the order so merchandise got stop in time but not the charge
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Los Angeles, California
Cancel product
I ordered product for which I was only to be charged shipping and I have been charged$40.23. I want this reversed and any subscription CANCELLED. Dr Joan Hulme
User's recommendation: It is impossible to get through to customer service by phone
Doylestown, Pennsylvania
Let me talk to BioTrust, LLS
Make it possible to speak to someone . I received a small package from BioTrust that I did not order. Please do not send me anything else and do not charge me for anything else
Van Nuys, California
Camcelorder
I want my funds cancelled asap. $42.67 and $36.62 .
Total Refund Requested. Cancellation B226****.Send me an email cancellation and refund on my bank card ASAP.
Thank You. Josephine AM Caiazzo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Malden, Massachusetts
Invoiced twice shipped once charged for item i djid not order
Not ordered requested return authorization never received answer
The freebie no strings attached shipped item i did not order looks like strings attached misleading advertising
However you are being paid twice on my pay pal account
Full refund
Edmonds, Washington
I just want to order, and I am getting blocked? Why?
I just want to place my order! Please contact me to explain why you are not taking my information?
This has been a very frustrating experience! I just want to try your collagen/turmeric/protein powder.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Grand Rapids, Michigan
Satisfaction
I like the ageless glow rejuvenating skin serum. It seems to be helping my skin. I bought the collagen before and liked it too.
Puyallup, Washington
Was on hold forever; never answered phone twice.
Biotrust needs to answer the phone ; was on hold forever both times I called. If you have a contact number, please have someone answer the incoming calls. Thank you.
Huntley, Illinois
My order has an incorrect address
My order address must be corrected to read
11270 Heatherdale Lane
Huntley, IL 60142
Thank you, James Lunn
Deliver product or service ordered
Golden, Colorado
Change order
Absolutely no complaints... Biotrust is always professional 
I just changed my order because I have plenty of protein powder right now. I stay well stocked...
a catalog
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Dark spot serum
When is the dark spot serum not going to be sold out? I want to order the dark spot remover as soon as possible.
Decatur, Georgia
Refund
Hello I was very impressed today with my refund on my gut support supplement! The Representative was very professional thank you so much!
Van Nuys, California
Bio Trust Vanilla Collagen clumps in my verry hot coffee.
I baught two bags of Vanilla Collagen Proteen from Bio Trust and it clumped up in my verry hot cup of coffee. You said it wasn't suppose to do that How do I stop it from clumping.
I Look Healthier and Younger
Love Ageless Multi-Collagen! I’ve been using it for over one month and this product has improved the look of my hair, skin and nails! - Jody M
Love my VIP-ers
I am the healthiest I have ever been in my life, body, mind and soul. All the thanks to the VIP-ers and Coach CP and Tim. - Jude S
I guess in order to hear from you I must go through this review. All i want is a phone number to cal????
There is too much red tape to go through to get ahold of customer service. No wonder people are getting irritated.
I need to talk to a PERSON. I love your products and have not had a question until now.
Youre a big enough company that I would think you would have a readily available customer service line that was easily accessed. Please dont tick me off and make me go to Dr Gundry or somewhere else where I have amazing customer service.
About
Founded in 2011, BioTRUST is a premium-quality, science-based, digitally native nutrition brand, empowering consumers in their health and wellness journeys as a trusted research authority and source of daily inspiration for healthy living.
BioTRUST is ranked 41 out of 853 in Vitamins and Supplements category
BioTRUST Nutrition LLC
Naturally Honest
2011
Online
Worldwide
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